Wellness Compass - Privacy Policy

At Wellness Compass, your privacy is our top priority. We are committed to protecting the personal information you share with us and ensuring it is used solely for the purpose of providing coaching services.

1. Information We Collect We may collect the following types of information when you engage with our services:

• Contact information (such as name, email address, phone number, mailing address)

• Personal or business details relevant to coaching services

• Any documents or data voluntarily shared for the purpose of coaching

• Payment and billing information when services are purchased

2. How We Use Your Information Your information is used exclusively to:

• Provide coaching, guidance, and related services

• Communicate with you regarding appointments, updates, or service-related matters

• Process payments and maintain billing records

• Maintain internal records required to support and improve our services We will never use your information for any purpose unrelated to your coaching services without your explicit consent.

3. Payment Security All payments are processed through secure, encrypted third-party payment processors that meet industry standards for data protection (such as PCI-DSS compliance). We do not store your full payment details on our systems. Your financial information is handled only for the purpose of completing authorized transactions.

4. No Sale or Sharing with Third Parties We do not sell, rent, or trade your personal or business information to any third parties. We will only share your information if:

• You provide written consent, or

• We are legally required to comply with law enforcement or regulatory obligations

5. Data Security We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights You have the right to:

• Request access to the information we hold about you

• Request corrections or updates to your data

• Request that your data be deleted when services are no longer needed To make a request, please contact us at: compass2wellness@outlook.com

7. Changes to This Policy We may update this Privacy Policy as needed. Any changes will be communicated to you and posted with an effective date revised.

8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact: Rebecca Lash HCI-CHC, HCI-CLC compass2wellness@outlook.com